Uazon Measuring Tools Supplier
00971 44476031
00971 44476031
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Return Policy

Return Policy

Enjoy complimentary shipping on orders over 1000 AED. Additionally, for a nominal extra charge, you have the flexibility to select a delivery date and time that conveniently fits your schedule.

Delivery Options Overview

Uazon provides optimal shipping options for every need. Alternatively, you can personally collect your order at our Shop if that's more convenient for you. Orders for available items placed through the Uazon Online Store (excluding holidays) are dispatched within 72 hours using the most suitable shipping method for our customers. Many orders are shipped the same day.

Free Shipping on Orders Over 1000 AED

Enjoy complimentary shipping on all orders exceeding 1000 AED. We are delighted to offer you this exclusive benefit, ensuring that your shopping experience is not only convenient but also cost-effective. Take advantage of this offer and explore our diverse range of products with the added convenience of free shipping.


Exchange or Return of Goods

Returns

  1. We accept returns for defective products only and The amount of time a customer has to return a product is 2 days.
  2. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
  3. Please contact our customer service team at info@mmelectronics.co to initiate the return process. Provide your order number and a brief explanation for the return.

Refunds

  1. Once your return is received and inspected, we will call you to notify you that we have received your returned item.
  2. If the return is approved, a refund will be processed to your original method of payment within 1 or 2 business days.
  3. Please note that shipping costs are non-refundable.

Exchanges

We offer the possibility of exchanging a product under the condition that the item is received in its original state, i.e., brand new and undamaged. To facilitate an exchange, the product must meet the following criteria:

  1. The item must be in its original, unused condition.
  2. All original tags, packaging, and accessories must be intact and included.

Customers can explore alternative models for exchange, provided they meet the same conditions as mentioned above. We are committed to ensuring your satisfaction and are pleased to assist you with a smooth exchange process.

Return Shipping

  1. Customers are responsible for return shipping costs, except in cases where the return is due to a mistake on our part or a defective/damaged product.
  2. We recommend using a trackable shipping service and purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item.

Incidents During Shipping and Delivery

Prior to dispatch, each device undergoes a thorough inspection to ensure it is in perfect condition. We take great care in preparing and packaging your order to guarantee that it arrives to you in excellent condition. The customer assumes responsibility for any incidents that may occur during the shipping and delivery of the product. Once the item has been dispatched and is in transit, any associated risks, damages, or events are the responsibility of the customer.

Cancellations

If you wish to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund.

Contact Information

If you have any questions or concerns regarding our return policy, please contact our customer service team at info@mmelectronics.co or tel: 00971(04) 447 6031.

Thank you for choosing Uazon ! We appreciate your business and are committed to providing you with high-quality products and excellent customer service.


FAQs

My order hasn't arrived yet. Where is it?

I apologize for any inconvenience. To assist you further, could you please provide your order number or any relevant details? This information will help me track the status of your order and provide you with more accurate information on its current location and estimated delivery time. If you have any concerns, feel free to contact our customer service for additional support.

Do you accept product returns at the store?

We accept returns for defective products only. If you have any specific concerns about a product or need further assistance, please don’t hesitate to contact our customer service. We’ll do our best to address any issues and ensure your satisfaction with your shopping experience.

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

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